Effective Date: August 5th, 2024

1. Introduction

Welcome to Ventana Home. These Terms and Conditions (“Terms”) govern your use of our website, www.ventanahome.com (the “Site”), and the services we offer. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

2. Use of the Site

2.1 Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our Site and make purchases.

2.2 Account Registration: To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

2.3 Prohibited Activities: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. Prohibited activities include, but are not limited to, transmitting harmful or illegal content, engaging in fraudulent activities, and attempting to gain unauthorized access to our systems.

3. Products and Orders

3.1 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, or error-free.

3.2 Order Acceptance: All orders are subject to acceptance by Ventana Home. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product information, or suspected fraud.

3.3 Pricing and Payment: Prices are listed in [currency]. We accept various payment methods as indicated on the Site. All payments must be made in full before we process and ship your order.

4. Shipping and Returns

4.1 Shipping: Please refer to our Shipping Policy for information about shipping times, costs, and procedures.

4.2 Returns and Refunds: Please refer to our Returns and Refunds Policy for information.

4.3 Damaged Items: If you receive a damaged item, please review our policy on reporting damages and defects and contact us within 48 hours for assistance.

5. Intellectual Property

5.1 Ownership: All content on the Site, including text, images, graphics, logos, and trademarks, is the property of Ventana Home or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.

6. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy for more information.

7. Limitation of Liability

To the fullest extent permitted by law, Ventana Home shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased through the Site. Our liability is limited to the amount paid for the product in question.

8. Indemnification

You agree to indemnify and hold harmless Ventana Home, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Site or violation of these Terms.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following any modifications constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in the United States of America.

These Terms are not assignable, transferable or sublicensable by you, except with our prior written consent. These Terms include and incorporate by our Privacy Policy.

11. Contact Us

If you have any questions or concerns about these Terms or the Site, please contact us at:

Ventana Home
Email: info@ventanahome.com
Address: 8801 Texas Sun Drive, Austin TX